Operational Excellence

• Includes the ability to run and monitor systems to deliver business value and to continually improve supporting processes and procedures

• Design Principles

• Perform operations as code - Infrastructure as code

• Annotate documentation - Automate the creation of annotated documentation after every build

• Make frequent, small, reversible changes - So that in case of any failure, you can reverse it

• Refine operations procedures frequently - And ensure that team members are familiar with it

• Anticipate failure

• Learn from all operational failures